We return to this product time and again as it never lets us down. It's gentle on the hands, has a wonderful smell and gets the job done. My only 'bugbear' is the push-action pump. I like to be in control of how much product I use, and with a pump-action bottle, I have to keep pumping until I have sufficient in my sink to clean my dishes. As someone with a slight problem of arthritis starting to affect how I use my hands, I am finding it hard to pump while trying to steady the bottle from toppling over. As a short-term solution I am using a pour-type cap from another bottle, which is doing the trick until a squeeze bottle becomes available. Four stars only because of the pump - but that's a personal preference on packaging and not on the amazing product itself! Highly recommend.