We know that our lovely local customers want to be able to click & collect, but it’s been difficult for us with staff shortages and increased workloads. So we’ve created a booking system for pickups. While it’s not as convenient as our normal hours, it means that we can guarantee that someone will be here during these times.
Please book your pickup time here: https://calendly.com/hello-charlie-pickups/hello-charlie-pickups
We won’t have your pickup order available outside these hours, so please do make sure to arrive during your chosen pickup time.
Please note that we’re operating a “no mask, no pickup” policy to keep our staff and other customers safe. We’ll also require you to check in before you pick your order up.
Pull up at our roller door during pickup hours, and we'll have your order ready for you to collect.
We don't have any browsing or payment facilities, so orders can't be placed on the spot, and they must be placed ahead of time and booked in so that we can make sure that we have your order ready to go :)
If you have any questions, give us a shout on 1300 725 876 or drop us a line at info@hellocharlie.com.au, or jump on to our LiveChat.
